24/7 Customer Assistance
Answer customer questions and keep the shop open for conversation after the team signs off.
Flores AI · The after-hours sales shift
Flores AI handles customer inquiries, recommends the right flowers, checks availability, assists with orders and follows up — 24/7.
A customer inquiry enters the Flores AI core, which extracts occasion, budget and color, routes the request to specialist agents, returns three in-stock flower matches and confirms the result.
One digital employee, six practical capabilities
Flores AI stays grounded in the shop's catalog, stock and operating rules while people remain in control.
Answer customer questions and keep the shop open for conversation after the team signs off.
Turn occasions, preferences and budgets into grounded suggestions from the real catalog.
Recommend what is available and recover gracefully when a customer asks for something sold out.
Help qualified customers move from a recommendation into checkout and a confirmed order.
Escalate sensitive or high-value conversations with the customer context preserved for staff.
Give owners a clear view of conversations, orders, inventory signals and follow-up activity.